Privacy Policy

Last Updated: January 10, 2023

Solar Vision AB ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website solar-vision.com, use our services, or communicate with us.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

1. What Information We Collect

We may collect the following types of personal information:

Personal Identification Information: Name, email address, phone number, and postal address when you subscribe to our newsletter, request information, or purchase products or services.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform on the devices you use to access our website.
Usage Data: Information about how you use our website, products, and services.
Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.
Customer Relationship Data: Feedback, survey responses, and purchase history.

2. How We Collect Your Information

We collect information through the following methods:

Direct Interactions: When you provide information by filling in forms on our website, subscribing to services, or corresponding with us.
Automated Technologies: As you navigate through our site, we may automatically collect technical data through cookies, server logs, and similar technologies.
Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties and public sources, such as analytics providers, advertising networks, and search information providers.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

Providing, maintaining, and improving our website and services
Processing and fulfilling orders and service requests
Sending administrative information, such as updates, security alerts, and support messages
Providing customer support and responding to inquiries
Sending marketing and promotional communications (with your consent where required by law)
Conducting research and analysis to improve our products and services
Monitoring website usage to detect, prevent, and address technical issues
Protecting our rights, property, or safety, and that of our customers or others

4. Legal Basis for Processing

We will only process your personal data when we have a legal basis to do so. The legal bases we rely on include:

Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
Legal Obligation: Where processing is necessary for compliance with a legal obligation.
Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, provided your interests and fundamental rights do not override those interests.

5. Disclosure of Your Information

We may share your personal information with:

Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
Business Partners: In connection with offering certain products, services, or promotions.
Legal Requirements: To comply with applicable law, regulation, legal process, or governmental request.
Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
With Your Consent: In other ways with your consent or direction.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

6. Data Security

We have implemented appropriate technical and organizational measures to protect the personal information we collect and process. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and applicable legal requirements.

8. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: The right to request copies of your personal data.
Rectification: The right to request that we correct inaccurate or complete incomplete personal data.
Erasure: The right to request that we delete your personal data in certain circumstances.
Restrict Processing: The right to request that we restrict the processing of your personal data in certain circumstances.
Data Portability: The right to request the transfer of your personal data to you or a third party in a structured, commonly used, machine-readable format.
Object: The right to object to processing of your personal data in certain circumstances.
Withdraw Consent: The right to withdraw consent at any time where we rely on consent to process your personal data.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

9. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and to hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

For more information about cookies and how we use them, please see our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to read the privacy policy of every website you visit.

11. Children's Privacy

Our website is not intended for children under 16 years of age, and we do not knowingly collect personal data from children under 16. If we learn we have collected or received personal data from a child under 16 without verification of parental consent, we will delete that information.

12. International Transfers

We primarily process and store data within the European Economic Area (EEA). However, we may transfer your personal data to countries outside the EEA for processing. Where we do so, we will ensure appropriate safeguards are in place to protect your data, such as Standard Contractual Clauses approved by the European Commission.

13. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date. You are advised to review this privacy policy periodically for any changes.

14. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Solar Vision AB
Storgatan 45
114 55 Stockholm, Sweden
Email: [email protected]
Phone: +46 8 123 45 67

You have the right to make a complaint at any time to the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten, IMY), the Swedish supervisory authority for data protection issues (www.imy.se).